Frequently Asked Questions

 

What is a Public Adjuster?

A public adjuster is a licensed professional who represents policyholders in settling insurance claims. Unlike insurance company adjusters, who work for the insurer, a public adjuster works solely on behalf of the policyholder to ensure they receive a fair and accurate settlement.

 

Why Hire a Public Adjuster?

Insurance companies prioritize minimizing their payouts. A public adjuster levels the playing field by assessing the damage, interpreting policy language, and negotiating with the insurance company to maximize your claim.

 

How Does a Public Adjuster Get Paid?

Public adjusters typically work on a contingency fee basis, meaning they only get paid a percentage of the settlement amount. This ensures they are motivated to secure the highest possible compensation for you.

 

When Should I Call a Public Adjuster?

It's best to contact a public adjuster as soon as you experience property damage and need to file a claim. However, even if you've already started the claims process or received an offer, a public adjuster can still help negotiate a better settlement.

 

Can a Public Adjuster Help If My Claim Was Denied?

Yes! If your claim was denied or underpaid, a public adjuster can review your policy, gather additional evidence, and reopen negotiations with your insurance company.

 

What Types of Claims Can a Public Adjuster Handle?

Public adjusters assist with various types of property damage claims, including:

  • Fire and smoke damage

  • Water damage and flooding

  • Storm, wind, and hail damage

  • Hurricane and tornado claims

  • Mold damage

  • Theft and vandalism claims

 

How Long Does the Claims Process Take?

The timeline varies depending on the complexity of the claim and the insurance company's response. A public adjuster works to expedite the process and reduce delays.

 

Will My Insurance Company Be Upset If I Hire a Public Adjuster?

While insurers may not always welcome third-party negotiations, it is your legal right to have representation. A public adjuster ensures the insurance company fulfills its contractual obligations fairly.

 

Do I Still Need to Communicate With My Insurance Company?

Your public adjuster will handle most communications, paperwork, and negotiations on your behalf, reducing your stress and workload during the claims process.

 

How Do I Choose the Right Public Adjuster?

When selecting a public adjuster, look for:

  • Proper licensing and credentials

  • Experience with your type of claim

  • Positive customer reviews and references

  • Transparency in fees and process

 

Get Professional Help With Your Claim

If you’re dealing with property damage and need expert guidance, our team at Infinity Public Adjusting LLC is ready to assist. Contact us today for a free consultation and take the first step toward a fair settlement.

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